Dentala Consulting

Dentala Education

Courses & Boot Camps

Full-day certification courses for dental professionals who want to strengthen their administration, management, compliance and communication skills. Practical, hands-on, and built from 15+ years inside real practices.

Register for a CourseSee the Course List
CE Approved — Nationally Approved PACE Program Provider FAGD/MAGD Credit, Provider ID# 365798, valid 9/1/2015 to 8/31/2027
Format
One full day, in person
Location
407 Iroquois Shore Road, Unit 8, Suite #104, Oakville
Investment
From $249 + HST per course
Dental team in a management training session with a facilitator

Dental Office Management Boot Camp

Dental Office Management Boot Camp

This course is designed for dentists, office managers, and dental administrative professionals who are looking to strengthen leadership skills, improve practice systems, and support long-term growth within the dental office. Participants will learn practical strategies for increasing production and improving office performance through effective communication, team management, and understanding key practice numbers and reports. This interactive program provides practical tools and real-life strategies that can be implemented immediately to help create a more organized, productive, and profitable dental practice.

You will learn

  • Strategies for growth: Grow your numbers
  • Duties of an Office Manager
  • Managing people in the dental practice (team and patients)
  • Managing by numbers: reports and how to read them
  • Communication in the dental practice
  • Development and implementation of systems and protocols
  • Understanding personality types (DISC)
  • Conflict resolution
  • Managing assignment and non-assignment practices
  • Insurance and accounts receivable (AR)
Friday, November 20, 2026
9:00 a.m. – 4:00 p.m.
Instructor: Tala Batarseh
407 Iroquois Shore Road, Unit 8, Suite #104, Oakville
$299 + HST
6 CE
No refunds for cancellations made within 3 days of the course.
Dental office front desk with a scheduling screen, headset and fee guide

Dental Administration

Jumpstart Your Career in Dental Administration

A full day of learning dental administration and business. Space is limited — leave the training job ready.

You will learn

  • Dental terminology
  • Dental procedures
  • Dental office dynamics
  • How to navigate the ODA Fee Guide
  • Billing codes
  • Insurance
  • Dental software
  • Team / patient communication
  • Basics of checking patients in and out
  • Phone skills
  • Basics of treatment presentation
Friday, August 21, 2026
9:00 a.m. – 4:00 p.m.
Instructor: Tala Batarseh
407 Iroquois Shore Road, Unit 8, Suite #104, Oakville
$249 + HST
6 CE
No refunds for cancellations made within 3 days of the course.
Clean, modern dental operatory prepared to infection control standards

IPAC Compliance for Dental Offices

IPAC Compliance for Dental Offices

A full day of IPAC compliance. Space is limited — leave the training set up for success.

You will learn

  • Microbiology basics: understanding pathogens
  • Infection prevention principles
  • Risk assessment and management
  • Outbreak management
  • Dental office setup according to IPAC
  • Education and training
  • Regulatory and legal aspects of IPAC
  • Accreditation standards
Date to be announced
TBA
Instructor: Tala Batarseh
407 Iroquois Shore Road, Unit 8, Suite #104, Oakville
$249 + HST
6 CE
No refunds for cancellations made within 3 days of the course.
Dentist reviewing a treatment plan on a tablet with a smiling patient

Communication & Case Acceptance Boot Camp

Communication & Case Acceptance Boot Camp

A full day of learning communication and case acceptance. Space is limited — leave the training set up for success.

You will learn

  • Convert leads to appointments
  • Creating an exemplary patient experience
  • Creating consistent team dialogue
  • Creating a compelling case presentation
  • Understanding treatment value
  • "Keeping it real" — speaking "patient" not "dental"
  • Overcoming objections before they occur
  • Team approach to treatment presentation
  • Mastering the art of closing a sale
  • Understanding the patient's "why"
Friday, October 2, 2026
9:00 a.m. – 4:00 p.m.
Instructor: Tala Batarseh
407 Iroquois Shore Road, Unit 8, Suite #104, Oakville
$249 + HST
6 CE
No refunds for cancellations made within 3 days of the course.

Who these are for

Training that pays for itself in the schedule

  • New to dental

    Start a dental administration career with the terminology, systems and confidence to be job ready.

  • Administrators & managers

    Learn to manage by the numbers, lead a team, and build the protocols a practice runs on.

  • Whole clinical teams

    Align everyone on the same patient language, so case presentation stops depending on one person.

  • Practice owners

    Get compliant, get consistent, and stop rebuilding the same processes every time staff turns over.

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Your Patients Have Treatment Plans. Your Practice Deserves One Too.

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