Join Now to Level Up Your Career!

You will Learn...
  • Strategies for growth; grow your numbers
  • Duties of an Office Manager
  • Managing people in the dental practice; team / patients
  • Managing by numbers; reports and how to read them
  • Communication in the dental practice
  • Development and implementation of systems and protocols
  • Understanding personality types DISC
  • Conflict resolution
  • Managing assignments / non-assignment offices
  • Money! Insurance and AR

Jumpstart Your Career in Dental Administration Today!

You will Learn...
  • Dental terminology
  • Dental procedures
  • Dental office dynamics
  • How to navigate ODA Fee Guide
  • Billing codes
  • Insurance
  • Dental Software
  • Team / patient communication
  • Basics of checking in and checking out patients
  • Phone skills
  • Basics of treatment presentation
Coming in 2025

Communication Boot Camp – Creating the “Winning Conversation”

You will Learn...
  • Convert leads to appointments
  • Phone communication 
  • Creating exemplary patient experience 
  • New patient conversation 
  • Difficult patient conversation 
  • Creating consistent team dialogue 
  • Chair side communication 

Case Presentation Boot Camp – Getting the “Yes”

You will Learn...
  • Create a compelling case presentation
  • Understating treatment value 
  • “Keeping it real” – speaking “patient” not “dental”
  • Overcoming objections before they occur 
  • Team approach to treatment presentation 
  • Mastering the art of closing a sale 
  • Understanding the “patients why”

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