Jumpstart Your Career in Dental Administration Today!
You will Learn...
- Dental terminology
- Dental procedures
- Dental office dynamics
- How to navigate ODA Fee Guide
- Billing codes
- Insurance
- Dental Software
- Team / patient communication
- Basics of checking in and checking out patients
- Phone skills
- Basics of treatment presentation
- 407 Iroquois Shore Road, Unit 8, Oakville
- $249 + HST first registration, second $199 + HST from the same office
Join Now to Level Up Your Career!
You will Learn...
- Strategies for growth; grow your numbers
- Duties of an Office Manager
- Managing people in the dental practice; team / patients
- Managing by numbers; reports and how to read them
- Communication in the dental practice
- Development and implementation of systems and protocols
- Understanding personality types DISC
- Conflict resolution
- Managing assignments / non-assignment offices
- Money! Insurance and AR
- 407 Iroquois Shore Road, Unit 8, Oakville
- $249 + HST first registration, second $199 + HST from the same office
Communication & Case Acceptance Presentation Boot Camp
You will Learn...
- Convert leads to appointments
- Creating an exemplary patient experience
- Creating consistent team dialogue
- Create a compelling case presentation
- Understating treatment value
- “Keeping it real” – speaking “patient” not “dental”
- Overcoming objections before they occur
- Team approach to treatment presentation
- Mastering the art of closing a sale
- Understanding the “patients why”
- 407 Iroquois Shore Road, Unit 8, Oakville
- $249 + HST first registration, second $199 + HST from the same office
IPAC Compliance for Dental Offices
You will Learn...
- Chairside Treatment Discussions
- Setting Up an Effective DA Manual
- Time Management
- Chart Notes/Record Keeping
- Emergency Response: Handling Difficult Situations
- Expectations & Accountability
- Importance of IPAC in Healthcare Settings, IPAC Responsibilities
- Most Common Pathogens in the Dental Office
- Infection Prevention Principles
- Risk Assessment and Management
- Outbreak Management
- Reporting and Documentation Requirements
- Lapses and Public Health Inspections in Your Region
- $249 + HST first registration, second $199 + HST from the same office
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